Information on the company and the products are made available for customers. Joaquims.com offers a good range of quality merchandise and. provides sufficient information like pricing, packaging, the physical visual and delivery details to help customers make informed buying decisions.
All prices on Joaquims.com website are stated clearly in Singapore dollars and inclusive of Goods and Services Tax. There are no hidden costs.

Every customer’s online order form is encrypted using Secure Socket Layer (SSL) technology before it is sent over the Internet to the customer web browser. This protects the customer from Internet "eavesdroppers" who may attempt to steal personal information, credit card numbers or payment information. Joaquims.com’s policy ensures non-disclosure of any of their customer’s email addresses or information to other parties without prior consent.

"Your service is very good. We can now send our blessing to our love ones in Singapore.
Good work. Keep it up."
---- A. Kang, U.S.A.

Speed and efficiency is also the key to Joaquims.com’s success. Through a state-of-the-art on-line ordering system, the company is able to deliver orders to the customers on the same day (before 12 noon Singapore time).

In addition, Joaquims.com always ensures that their customers receive excellent after-sales service. The company has built a dedicated and courteous team of customer service personnel to answer all enquiries and resolve complaints. Joaquims.com always tries to resolve every dispute in the shortest possible time.
But most importantly, Joaquims.com believes that the best way to delight their customer is to ensure that all merchandise is delivered on time and in its freshest condition.